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Gary Malcolm

For leaders and organisations

Executive, team or group coaching: choosing the right intervention

The three main coaching formats solve different problems. A practical guide for HR and business leaders deciding which one fits.

By Gary Malcolm, ICF Master Certified Coach (MCC)

Written for HR directors, talent leaders and executive sponsors.

Coaching budgets get wasted in a specific, predictable way: the right money is spent on the wrong format. A leadership team that needs to work on how it decides together gets a series of individual coaches. A cohort of new managers with the same three challenges gets expensive one-to-one engagements. The work is competent, the format is wrong, and eighteen months later coaching has a credibility problem in that organisation.

The three formats are not interchangeable, and choosing between them is easier than most guides make it. You need answers to two questions. Where does the problem live? And what would success change?

Executive coaching: the problem lives in one role

One-to-one executive coaching fits when the situation attaches to a specific leader in a specific role: a step up in scope, a stakeholder environment that has turned difficult, a performance expectation that has risen, a transition that changes what the role demands. The confidentiality of the format is not a nicety. It is what makes honest examination possible for matters a leader cannot think through in front of colleagues.

Success looks like a change in how that leader reads situations, decides and acts. If you would measure success by how a group behaves, stop: you are probably in the wrong format.

Team coaching: the problem lives between people who share an outcome

Team coaching fits when the unit that must change is an intact team with collective accountability: an executive committee, a country leadership team, a function’s top table. The symptoms are familiar. Decisions are slow or get remade outside the room. Commitments soften after the meeting. Strong individuals, weak collective. Coaching individual members, however well, does not fix a dynamic that exists between them.

Success looks like different collective behaviour on real work: faster and more durable decisions, peer accountability that does not require the chief executive to referee, conflict that gets used rather than avoided.

Group coaching: the problem repeats across people who do not share an outcome

Group coaching fits when a developmental challenge repeats across leaders who run different things: first-time managers making the shift from doing to leading, a high-potential cohort preparing for scale, cross-functional leaders who all wrestle with influence without authority. Members work on their own leadership inside a structured group, and the peer dimension does work a solo coach cannot: leaders hear their own patterns described by people living the same pressures.

Success looks like individual growth at cohort scale, plus a network effect: leaders who develop together keep challenging each other long after the programme ends.

A short decision test

  • If the situation is specific to one leader and confidentiality matters: executive coaching.
  • If the friction sits between people who must deliver something together: team coaching.
  • If the same developmental need shows up across many leaders separately: group coaching.
  • If the need is knowledge rather than behaviour: none of the above. Buy training, and expect less of it.

A coach who sells you their format regardless of your problem is telling you something useful about how the engagement will go. The first conversation should be diagnostic, and you should hear at least one sentence that starts with "coaching is not the right approach for" before you hear a proposal.

Gary Malcolm is an ICF Master Certified Coach who leads a multinational business in Vietnam while coaching senior leaders and leadership teams across APAC, and develops executive coaches toward ICF accreditation. Views here are his professional opinion.

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